Feedback 19th Feb 2014

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Our 19th February 2014 clinic received a rating of 88% overall.

A client commented:

“Great sound advice from an expert. Enabled me to get the most out of my business.”

In particular, quality of service, quality of advice and info about the service were highly rated (100%).

Thanks to all clients who have provided us with feedback- we aim to improve our performance for the next clinic.

 

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[Please click the graph above to enlarge]

Interested in attending the small business clinic? Book an appointment today by e-mailing smallbusinessclinic[at]soton.ac.uk.

 

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February 2014 Clinic

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Our next clinic day will be held on the 19th February 2014 (Wednesday). If you are a Southampton Uni student or staff and have questions about your business, pay us a visit and let us help you with free advice! To book an appointment, please express your interest to sbclinic[at]soton.ac.uk. Deadlines for applications will close on the 14th February 2014.

Feedback 22nd Jan 2014

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Our 22nd January 2014 clinic received a rating of 100% overall, but this was feedback from only one client. We have been experimenting with an online feedback system, but unfortunately this has led to most clients choosing not to provide any feedback.

Nonetheless, the client who returned his/her feedback gave us full marks for quality of service, info about the service, quality of advice, clarity of advice, privacy, treatment by staff and sufficient amount of time.

In the future we will collect feedback manually on paper to get a higher response rate.

Interested in attending the small business clinic? Book an appointment today by e-mailing smallbusinessclinic[at]soton.ac.uk.

Clinic Feedback Results: 4th December 2013

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At the end of every clinic session, our clients are asked to fill up a feedback form.

The 4th December 2013 Clinic results are in! We are proud to announce an improvement from the previous clinic: in summary, most clients are very satisfied with the clinic as all areas were rated above 80%. In particular, quality of service (90%), privacy (90%) and treatment by staff (93.33%) were highly rated. Thanks to all clients who have provided us with feedback- we aim to improve our performance for the next clinic.

Dec 13 Clinic Results

[Please click the graph above to enlarge]

Interested in attending the small business clinic? Book an appointment by e-mailing smallbusinessclinic[at]soton.ac.uk.

Clinic Feedback Results: November 13

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At the end of every clinic session, our clients are asked to fill up a feedback form.

The November 2013 Clinic results are in! In summary, most clients are happy with the clinic as all areas were rated above 70%. In particular, quality of advice (88%), clarity of advice (84%) and treatment by staff (92%) were highly rated. Thanks to all clients who have provided us with feedback- we aim to improve our performance for the next clinic.

Nov 13 Clinic Results

[Please click the graph above to enlarge]

Interested in attending the small business clinic? Book an appointment by e-mailing smallbusinessclinic[at]soton.ac.uk.

Small Business Clinic Dates

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Free Initial Business Advice for University of Southampton students and staff

The Small Business Clinic is run throughout the academic year by a voluntary group of Law and Management students with the support of a local firm of Chartered Accountants offering FREE initial advice on a range of issues to include all aspects of general, legal and tax compliance matters relating to running a business in the UK.

More importantly, it helps you to answer these questions:

  • Whether you have a good business idea?
  • Whether your idea can be developed into a commercial business?
  • How your IP can be safeguarded when dealing with business associates?
  • What is the most appropriate business structure for you?

And many more….

Clinic dates are below (subject to demand):

  • 4th Dec 2013
  • 8th Jan 2014
  • 19th Feb 2014
  • 13th Mar 2014 (Winchester School of Art re:work career day)
  • 26th Mar 2014

To arrange an appointment please email smallbusinessclinic [at] soton.ac.uk.