Feedback Results: 5th Nov 2014 (Winchester)

Posted on Updated on

Our 5th November 2014 clinic at the Winchester School of Art was a success! Our clients gave the clinic a whopping rating of 88% overall. In particular, quality of service (93%), privacy (93%) and treatment by staff (93%) were highly rated.

We note that “Sufficient amount of time” was lowly rated (80%). We try our best to allocate enough time for each client and answer all questions. In cases when there is insufficient time, we will invite our clients to return for a second appointment (in this clinic, 2 clients returned for a second appointment).

Thanks to all clients who have provided us with feedback- we aim to improve our performance for the next clinic.

Sbc1

 

[Please click the graph above to enlarge]

Interested in attending the small business clinic? Book an appointment today by e-mailing smallbusinessclinic[at]soton.ac.uk.

Advertisements

November 2014: Winchester and Highfield Clinic

Posted on Updated on

Calling all entreprenueric student and staff of Southampton Uni:

We are running two business clinics this November!

  • 5th November 2014, Winchester School of Art
  • 12th November 2014, Highfield Campus

Time and location of rooms will be confirmed in due course.

If you have a business idea and would like to receive a FREE private consultation with our business consultant, please drop us an e-mail at smallbusinessclinic [at] soton.ac.uk

2014/ 2015 Clinic Dates

Posted on Updated on

Starting a business and need advice? Come speak to our Chartered Accountant at one of our small business clinics, for free!

Our planned Clinic dates for the 2014/2015 year are*:

5th Nov 2014 (Winchester School of Art)
12th Nov 2014 (Highfield)
10th Dec 2014 (Highfield)
14th Jan 2015 (Highfield)
4th Feb 2015 (Highfield)
4th March 2015 (Highfield)

To book a 1-on-1 appointment with our consultant, please e-mail us at smallbusinessclinic [at] soton.ac.uk

*All dates are subjected to demand and may change. Clinics are for students of the University of Southampton only.

Feedback 19th Feb 2014

Posted on Updated on

Our 19th February 2014 clinic received a rating of 88% overall.

A client commented:

“Great sound advice from an expert. Enabled me to get the most out of my business.”

In particular, quality of service, quality of advice and info about the service were highly rated (100%).

Thanks to all clients who have provided us with feedback- we aim to improve our performance for the next clinic.

 

sbc3Untitled

[Please click the graph above to enlarge]

Interested in attending the small business clinic? Book an appointment today by e-mailing smallbusinessclinic[at]soton.ac.uk.

 

February 2014 Clinic

Posted on Updated on

Our next clinic day will be held on the 19th February 2014 (Wednesday). If you are a Southampton Uni student or staff and have questions about your business, pay us a visit and let us help you with free advice! To book an appointment, please express your interest to sbclinic[at]soton.ac.uk. Deadlines for applications will close on the 14th February 2014.

Feedback 22nd Jan 2014

Posted on Updated on

Our 22nd January 2014 clinic received a rating of 100% overall, but this was feedback from only one client. We have been experimenting with an online feedback system, but unfortunately this has led to most clients choosing not to provide any feedback.

Nonetheless, the client who returned his/her feedback gave us full marks for quality of service, info about the service, quality of advice, clarity of advice, privacy, treatment by staff and sufficient amount of time.

In the future we will collect feedback manually on paper to get a higher response rate.

Interested in attending the small business clinic? Book an appointment today by e-mailing smallbusinessclinic[at]soton.ac.uk.

Clinic Feedback Results: 4th December 2013

Posted on Updated on

At the end of every clinic session, our clients are asked to fill up a feedback form.

The 4th December 2013 Clinic results are in! We are proud to announce an improvement from the previous clinic: in summary, most clients are very satisfied with the clinic as all areas were rated above 80%. In particular, quality of service (90%), privacy (90%) and treatment by staff (93.33%) were highly rated. Thanks to all clients who have provided us with feedback- we aim to improve our performance for the next clinic.

Dec 13 Clinic Results

[Please click the graph above to enlarge]

Interested in attending the small business clinic? Book an appointment by e-mailing smallbusinessclinic[at]soton.ac.uk.