FAQ

lightbulbHere you will find answers to the Frequently Asked Questions about the clinic. If you have further questions, please e-mail: sbclinic [at] soton.ac.uk

  1. Who is eligible to attend the clinic?
  2. Is the clinic suitable for me?
  3. How does the clinic work?
  4. What kind of questions can I ask?
  5. Will the information I provide be treated confidentially?
  6. I’m interested in booking an appointment! What should I do?
  7. When is the next clinic?
  8. How long is each clinic session?
  9. Where is the clinic held?
  10. Can I show up to the clinic without making a booking?
  11. Who runs the clinic?

 

 

Who is eligible to attend the clinic?
The clinic is open to students and staff at the University of Southampton.

Is the clinic suitable for me?
The clinic can advice on business matters for clients who: (i) have started a business; or (ii) have a business idea and is planning on starting a business. If you are unsure if the clinic will be suitable for you, please e-mail us at smallbusinessclinic [at] soton.ac.uk with details of your case.

How does the clinic work?
Before the clinic day, you will be asked to provide a list of questions you have regarding your business. You will then be allocated a 30-minute private appointment session. On the clinic day, you will be invited to the clinic room where you will be able to discuss your business issue with the consultant (and student assistant) in private. Our consultant will answer as many of your question as possible, and provide further business advice where appropriate.

What kind of questions can I ask?
You can ask any business-related question ranging from tax compliance issues, legal matters, and business strategy. For example:

  • Whether you have a good business idea?
  • Whether your idea can be developed into a commercial business?
  • How your IP can be safeguarded when dealing with business associates?
  • What is the most appropriate business structure for you?

To get the best advice out of this clinic, we recommend that you try to be as specific as possible with your questions. One client commented: “I felt that I could have used my time better if I had a few more directing questions prior to the interview.”

Will the information I provide be treated confidentially?
Yes, all our staff and volunteers have to sign a non-disclosure agreement. Any information you provide regarding your business will be treated confidentially. Furthermore, our past clients have gave us very high ratings for privacy.

I’m interested in booking an appointment! What should I do?
E-mail us at sbclinic [at] soton.ac.uk with the subject “<Your Name>” and state that you are interested in booking an appointment. We will reply to your e-mail shortly. Please e-mail us from your university account so that we can verify that you are a registered student/staff.

When is the next clinic?
You can find future clinic dates at this page. Clinics are held once a month throughout the academic year, subject to demand. Typically, a clinic day starts from 12.30pm to 17.10pm, with 30 minutes allocated to each client.

How long is each clinic session?
The initial meeting is set for 30 minutes so that the consultant may assess if further free appointment is required in order to ensure that all queries are properly addressed.

Where is the clinic held?
Typically, the clinic is held in Highfield (Building 4/1019). We also run clinics at the Winchester School of Art (room location TBC). We will always send you an e-mail with the clinic location and time prior to your appointment. Please do not attend the clinic without a booking – you will not be entertained.

Can I show up to the clinic without making a booking?
No, please do not show up to the clinic without a booking. We require all our clients to make an appointment because our business advisor would need to research your questions prior to the clinic.

Who runs the clinic?
The clinic is organised and run by staff and students of the Law School and Southampton Business School. The consultants are from a local firm of Chartered Accountants.

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