Month: February 2016

February 2016 Clinic Feedback

Posted on Updated on

Our February 2016 clinic has broken the record of number of clients attended the clinic with 17 appointments were served and achieved the high rate of nearly 92% overall.

Here are some of our clients’ comments:

  • “Quality of advice was superb. The advisor has put in touch with a great contact already in the industry, an invaluable resource. Thank you.”
  • “The advice was very very useful to me to the right direction. Very high quality help that’s hard to get elsewhere as a student.”
  • “I would like to once again thank you for the insight you gave me in the session and will defined be recommending it.”
  • “Thanks so much for your message and for providing the recap – I’ve been really bowled over by your generosity and knowledge.”

Treatment by staff reached the highest quality of 96%, following by privacy (95%), and clarity of advice (94%). Other feedback on quality of advice, quality of service and information about the service approximately reached the rate of 90%.

 

Feb 16 feedback report

Thanks to all clients who have provided us with feedback- we aim to keep improving our performance for the next clinic on 9th March 2016, which is the last clinic for the 2015/2016 academic year.

 

Advertisements